Frequently Asked Questions


Affected Vehicles

About Maurice Blackburn



How do I register?

  • First, go to the Register / Login page
  • Type in your email address, and click "Next".  Then, fill in the rest of the fields and click "Login"

back to top

I don't have an email address - how do I register?

If you do not have an email address and would like to register for our class action, please call 1800 810 812 and our team will assist you. 

back to top


Where do I find the VIN (Vehicle Identification Number)?

VIN - This is a 17 digit number which is unique to your vehicle.  It can usually be found under the bonnet near the engine, inside the passenger side of the vehicle near the dash or in your service manual.

back to top


Where do I find the Model Year of my vehicle?

This is often shown on your purchase documents.  For example, "Volkswagen Golf MY16" is a model year 2016.

back to top


Where do I find the Manufacture Year of my vehicle?

This can be found under the bonnet under the engine or inside the passenger side of the vehicle near the dash.

back to top


What is the Year of Purchase?

This is the year you purchased your vehicle.

back to top


Where do I find the compliance/identification plate?

The plate may be a small aluminium plate, or a sticker.  The plate will probably look similar to this:

The plate is usually located:

  1. on the driver’s side door jamb/pillar; or
  2. in the vehicle’s engine bay (located under the bonnet, front & centre); or
  3. fixed to the passenger side’s footwell (where the passenger rests their feet); or
  4. in the boot.

Your vehicle owner's manual is likely to describe where the plate is located.

back to top

How do I register an additional vehicle?

If you have another vehicle which you had an interest in as at 3 October 2015, and would like to register for the class action, follow these steps:

  1. Log in using your email address and password
  2. Click ‘Register’ at the top right hand corner of the screen
  3. Check your address is up to date, and click ‘Continue’
  4. Click ‘Add Vehicle’ and enter your vehicle details.


Affected Vehicles


Am I eligible for the class action?

The class actions are being brought on behalf of motorists who acquired an interest in a 1.6 or 2.0 litre diesel vehicle affected by the diesel emissions issue prior to 3 October 2015 (i.e., when Volkswagen confirmed Australian vehicles were affected by the diesel emissions issue), and who still had an interest in the vehicle at that date.  

If you purchased or acquired your interest in the vehicle after 3 October 2015, you are not eligible to participate in the class action.

The class action does not include petrol vehicles or 3.0 litre diesel vehicles.

back to top


Which vehicles are affected by the diesel emissions issue?

You can check whether your vehicle is one of the diesel vehicles affected by the diesel emission issue by entering its VIN (Vehicle Identification Number) during the registration process with Maurice Blackburn.  You will be prompted if the VIN is for a vehicle that is not affected by the diesel emissions issue.

As a guide, the following types of 1.6 and 2.0 litre diesel vehicles (manufactured between 2008 and 2015) are affected by the diesel emissions issue:


  • Amarok (model years 2011 – 2012)
  • Caddy (model years 2010 – 2016)
  • Eos (model years 2009 – 2014)
  • Golf (including Golf Wagon) (model years 2009 – 2013)
  • Jetta (model years 2009 – 2016)
  • Passat (model years 2009 – 2015)
  • Passat CC (model years 2009 – 2012)
  • Polo (model years 2010 – 2014)
  • Tiguan (model years 2008 – 2016)
  • Volkswagen CC (model years 2012 – 2016)


  • A1 (model years 2010 – 2015)
  • A3 (1.6L) (model years 2009 – 2013)
  • A3 (2.0L) (model years 2011 – 2013)
  • A4 (model years 2008 – 2015)
  • A5 (model years 2012 – 2016)
  • A6 (model years 2009 – 2015)
  • Q3 (model years 2012 – 2014)
  • Q5 (CAH Engine) (model years 2009 – 2011)
  • Q5 (CGL Engine) (model years 2009 – 2016)
  • TT (model years 2009 – 2014)


  • Octavia (model years 2008 – 2013)
  • Superb (model years 2009 – 2015)
  • Yeti (model years 2012 – 2016)

back to top

Contact us


Call or email us

For further information or if you have any questions about any aspect of the class actions, please call us on 1800 810 812  or email us at

back to top


Confirmation Content